Communication is the key to any business or relationship

In healthcare, communication is doubly important because it is a business built on sensitive relationships. Communication is also one of the most useful tools within healthcare because the universe of providers that a single patient sees over a lifetime continually grows. It is essential that each of those providers knows of their patient’s medical status, current treatment regimen and any additional needs as they transition from one care setting to another.

Unfortunately in a healthcare world of faxing, telephone tag and the habitual relay of patient information, important data is lost that can dramatically and detrimentally influence patient outcomes. As a result of these miscommunications, re-admission rates are higher than necessary, adverse drug reactions occur more often than they should, invasive and expensive diagnostic tests are repeated, and care increasingly becomes frustrating and confusing for both providers and patients.

CareAlign Direct messaging solution enables the secure transport of clinical communication across the continuum of care safely and securely, alleviating gaps in information and care transitions, as well as meeting meaningful use requirements.